Hotel Services

The following services are available at Waldorf Astoria Berlin. Our renowned hospitality and True Waldorf Service ensures your stay is unique and flawless, and our concierge can help tailor your stay to your exact specifications.

  • 24-hour reception
  • 10 room and suite categories
  • Multilingual staff
  • Acceptance of all major credit cards
  • Currency exchange
  • 24-hour manager on duty
  • Around-the-clock personal assistant availability
  • Butler service (on request)
  • Twice-a-day housekeeping service
  • Selection of different pillows
  • Daily free daily newspaper
  • In-house shopping possibilities
  • Babysitting
  • Children’s menu in ROCA
  • Children’s leisure planner
  • Cribs
  • Highchairs
  • Children’s check-in
  • Floristry service
  • Free shoeshine service
  • 24-hour ironing and dry cleaning service
  • Secretarial services
  • Business Services Menu with extensive offers
  • Personal support by committed employees
  • Grand ballroom and meeting rooms
  • Two accessible rooms with appropriate equipment
  • Dog-sitting service upon prior notification
  • Waldorf Astoria Berlin pet amenities